Free Shipping happening now! No need to second guess your purchase. :)
Shipping times may vary due to customer location. Currently all orders are running anywhere from 2-5 business days for you to receive your order. We are a small company that is growing each day and we will do our best to get your orders out the same business day or next business day you place your order.
Did you choose "Local Pick-Up" for your shipping option? This may be the reason you haven't received your package in the mail. When choosing this option for shipping you must come pick up your order in our Rexburg store. Did you actually want your package shipped to you instead? No problem please call us at 208-356-9874 or send us an email using the contact form below and make sure to enter in all your information or questions below.
We ship through USPS with tracking on all packages in the US to the address provided upon checkout. If you give us the incorrect address you are responsible for the lost package. Orders are not shipped on Sundays or any Holidays. We are not responsible for any lost or stolen packages.
After shipping an item you will receive a tracking number through the email you provide us. The link on Track Your Order page will be also available in the email sent out to you. All orders are shipped standard such as USPS First Class or Priority Mail.
For any order questions please use the contact form below or visit our Contact Us page.
If a package is returned to Olive Ave, due to an incorrect or insufficient address, the customer will be contacted and charged for shipping so we can send our customer their clothing. Please note to always double check your address before submitting your order. If your address was incorrect and we have not shipped out your clothing please contact us asap (call 208-356-9874) so we can have it shipped to the correct address for you.
Lost Or Stolen Packages
If by chance your package is lost or stolen in the mail please click here to file a claim through USPS. All claims will be through USPS as it was shipped. Olive Ave will have no liability from lost or stolen packages in the mail.